Channels
One Inbox for Every Customer Channel
Your customers are everywhere. Your conversations don't have to be. Each channel below feeds the same shared inbox, lead and ticket pipeline.
WhatsApp Business
Two-way WhatsApp Business API conversations in the shared inbox.
Facebook Messenger
Messenger conversations routed alongside every other channel.
Instagram Messaging
Instagram DMs handled with the same tools as every channel.
Web Chat Widget
An embeddable widget for live chat on your own website.
Channels vs. integrations
Channels are where a customer talks to you. Integrations — like an LMS — add context about who the customer is and what their request is about. See External Integrations for the difference.
Ready to make customer support feel effortless?
See EasyHelp running on your own channels — no sales deck, just the product.