Channels
Add Customer Support Chat to Your Website
The Web Chat Widget is EasyHelp's own embeddable chat component — add it to any website to bring visitor conversations into the shared inbox.
How it works
A visitor starts a chat on your website; the conversation arrives in EasyHelp as a guarded webhook event, and is handled exactly like a WhatsApp, Messenger or Instagram conversation from there.
What it connects to
A dedicated webhook, protected by a web-chat access guard, receives inbound widget messages; replies are sent back to the visitor's session.
Setup
Embed the widget on your site and connect it to your workspace. Source code for the widget is maintained as an open component.
Ready to make customer support feel effortless?
See EasyHelp running on your own channels — no sales deck, just the product.