Features
Understand Your Support Performance
A live dashboard and a reporting suite give managers visibility into volume, speed and team performance — without exporting data by hand.
Who it helps
For managers who need to know where support is slowing down and where it's working.
What it does
- Live dashboard: today's ticket counts, summary chart, team breakdown
- Overall ticket, status, log, response-time, availability and feedback reports
- Exportable data for external analysis
- WhatsApp channel insights read directly from Meta
Questions about this feature
Can reports be exported?
Yes, reports are built to be exportable for analysis outside the console.
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